Privacy Policy & Terms and Conditions

 Upon granting consent to receive SMS communications from Tennessee Freight Company, please be assured that your phone number and SMS consent will always be confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used    to facilitate communication with you and will not be disseminated for marketing purposes.

We do not collect data thru website forms, cookies or offline interactions.

We dot collect any personal information such as names, phone numbers or email addresses.

Data Collection: We receive phone numbers from customers after they are signed up with our company and are working with us.

Data Usage: Phone numbers will be used strictly for communication about current work with us.

User Rights: 

Data Protection/Sharing Information:  SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. 

Opt-In and Opt out: Customers can opt out at any time by replying "Stop"

Contact: TN Freight at 423-667-7237 at any time for privacy related inquiries. 

Policy Updates: We will notify you via text about any changes to our policy.

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Tennessee Freight Company, you may receive messages related to the following 

• Appointment reminders for shipments.
• Follow-up messages to check on status of shipments.

Example: "Hello, this is a friendly reminder of your upcoming pickup at American Gypsum. To opt-out simply reply "STOP" to any SMS message you receive."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 7 SMS messages per week related to your shipment.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Tennessee Freight Company in the following ways:

• Verbally, during a conversation thru the phone.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at operations@tnfreightco.com or 423-251-4855

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our site https://tnfreightco.com/privacy-policy
• Message frequency may vary